Account Receivable Officer
FAT

Account Receivable Officer

FULL-TIME
Jakarta, Indonesia
AI-Driven Loyalty & Rewards Solutions!
 
Who Are We?
Tada is a B2B2C loyalty and rewards platform that helps businesses improve channel partner, customer, and employee retention, build loyalty, and drive growth. Founded in 2012, Tada offers unified solutions that create engaging and rewarding experiences.
As an Indonesian SaaS company with a global footprint, Tada has assisted 400+ local and international brands across various industries. Our game-changing loyalty solutions have also garnered numerous awards, solidifying our reputation as a leader in the sector.
Why You’ll Love Working Here?
  • Growth Opportunities: We support your learning and development aspirations, both within and outside our organization, aiming to nurture an entrepreneurial spirit in our team.
  • Unique Work Environment: Experience the unique blend of a mission-driven digital company with the innovative mindset of a start-up, enriched by our presence since 2012.
  • Celebrate With Us: We love to celebrate work anniversaries and birthdays
  • Learning and lots of it.
  • We promote vertical and lateral movement. It’s not uncommon for Tayo (that’s what we call our team) to move divisions two or three times throughout their career. We want people to learn new stuff that excites them.
  • Sincere teamwork. This word isn’t officially in our values, but when I asked new joiners about what value they really feel at Tada that’s not stated on our wall, many mentioned that Tayo is beneficial, and they can feel the ‘teamwork’ atmosphere
  • Think and act like an owner is our value. But the truth is, we don’t want you to act like an owner; we want you to be a real owner. For our top performers, we’d love to offer you our stock options program.
 
What We Do Not Promise:
  • We do not promise fixed working hours. Sometimes, projects and deadlines may require additional hours or flexibility.
  • We do not promise unlimited resources or budgets. We may have to operate with limited resources and manage priorities carefully.
  • We do not promise a pressure-free environment. There are often high demands and significant expectations for growth and success.
 
If you’re ready for a challenge and eager to make a real impact and be the Leading Loyalty & Rewards Platform in the region, leap and help us shape the future of loyalty and rewards! 🚀🌟

Job Description:

Job Opportunities

Job Title: Account Receivable Officer
Department: Finance, Accounting & Tax
Working Arrangement: On-site

Information about the role:

The Accounts Receivable (AR) Officer is responsible for ensuring the timely and accurate collection of payments from clients. This role focuses on monitoring outstanding invoices, coordinating directly with clients to follow up on overdue payments, and resolving billing issues to support healthy cash flow. The AR Officer also manages daily bank movements, updates AR reports, tracks deposit balances, and ensures all payment applications are recorded accurately in the system. This position requires strong attention to detail, effective communication skills, and the ability to collaborate with both internal teams and external clients.

Key Responsibility

  • Retrieve daily bank movements for all bank accounts and update payment and receipt records accurately.
  • Update and maintain the Accounts Receivable (AR) report on a regular basis.
  • Identify incoming payments 
  • Process invoice settlements and apply payments in Xero.
  • Proactively follow up on outstanding invoices through email, calls, and scheduled meetings to ensure timely collection from clients.
  • Coordinate closely with clients to resolve billing issues, clarify discrepancies, and secure payment commitments.
  • Update and monitor customer deposit balance and top-up status.
  • Maintain and update the accrual list for unbilled or pending invoices.
  • Perform monthly bank reconciliation to ensure data accuracy across systems.

Requirements:

  • Strong analytical and numerical skills with attention to detail.
  • Good understanding of accounting principles and AR processes.
  • Proficiency in accounting systems (preferably Xero) and data tools (Excel/Google Sheets).
  • Strong organizational and time management skills.
  • Strong communication skills, both verbal and written, especially when dealing with clients.
  • Ability to handle follow-ups professionally through email, phone calls, and client meetings.
  • Skilled in negotiating payment timelines and resolving billing discrepancies.
  • Able to manage difficult or overdue clients with a calm and solution-oriented approach.