Product Support

Product Support

Jakarta, Indonesia

The Company

TADA ( helps businesses improve sustainability by retaining their customers. It is an end-to-end customer retention platform that combines customer data and behavior from online and offline channels to launch and manage a revenue-centric retention program. Established in 2012, it is present in several countries in Southeast Asia. Our mission is to build a truly global product that helps businesses to double their profit per customer. TADA has successfully been trusted by and integrated with 400+ Global Companies across fast-growing industries.

Job Description:

  • Create / edit program for our client in the back office dashboard
  • Test the program and ensure there is no mistake
  • Gather the client’s program requirements from the project management team
  • Create a program for our client in the back office dashboard
  • Handle change request program from the clients
  • Coordinate with the internal team to fulfill client’s program needs


  • Graduates with bachelor’s degrees from reputable local & overseas universities with Technology/Engineering/Business Backgrounds are preferred (Open for Fresh Graduates).
  • GPA minimum of 3.25 out of 4.0
  • Good Communication Skill
  • Great attention to detail
  • Familiar with Microsoft Office, Google Docs, and other relevant tools.
  • Leadership experience in leading projects within an organization is preferred.